Overview
The Organization page is the central settings area for your workspace. It controls how Interact identifies your organization, how it looks to your team, and what background knowledge your agents use when answering questions.
Go to Settings → Organization to access these settings.
General tab
The General tab contains your organization’s basic identity settings.
| Field | Description |
|---|
| Organization name | The display name shown across Interact. |
| Organization URL | Your unique workspace URL (interact.turntwo.com/your-slug). Use lowercase letters, numbers, and hyphens only. Changing this updates the URL your team uses to access Interact. |
Changing your organization URL will break any saved browser bookmarks or links that use the old URL.
Branding tab
The Branding tab lets you customize the visual appearance of Interact for your organization.
Logo
Upload your organization’s logo to personalize your workspace. The logo appears in your Interact interface.
- Accepted formats: JPG or PNG
- Maximum file size: 300 KB
Colors
Define custom colors used across reports and agent outputs. These are especially visible in generated PDF reports and branded charts.
| Color field | Where it appears |
|---|
| Primary color | Main brand color — used in headers and highlights |
| Secondary color | Supporting accent color |
| Background color | Page background in branded exports |
| Heading color | Text color for headings in reports |
| Text color | Body text color in reports |
| Highlight color | Accent used for callouts and emphasis |
#1A2B3C). Leave fields empty to use the default Interact styling.
Organization context tab
The Organization context tab is where you teach your agents about your business. The information you add here is passed to agents automatically, helping them understand who you are, what you sell, and how to interpret your data correctly.
Think of this as the briefing document you’d hand to a new analyst joining your team. The more relevant context you add, the more accurately your agents will answer business questions.
What to fill in
Each context definition has three sections:
Company
| Field | What to include |
|---|
| Company name | Your legal or trading name |
| Industry | The sector you operate in (e.g. “Retail”, “B2B SaaS”, “E-commerce”) |
| Founded | Year the company was founded |
| Size | Number of employees or a range (e.g. “50–200”) |
| Markets | Geographic markets you operate in (e.g. “Netherlands, Germany, Belgium”) |
| Additional context | Anything else that’s useful — key competitors, seasonal patterns, how you define success |
| Field | Example |
|---|
| Customer type | ”B2C”, “B2B”, “Both” |
| Revenue model | ”Subscription”, “One-time purchase”, “Commission” |
| Primary channels | ”Google Ads, Meta, Email” |
| What we sell | ”Monthly subscription to marketing analytics software” |
- Context — the fact itself (e.g. “We define a ‘lead’ as any form submission where the email field is filled”)
- Why it matters — how agents should use this (e.g. “Use this definition when counting or filtering leads in queries”)
Multiple context definitions
You can add more than one context definition — for example, if you manage multiple brands or business units within the same organization. Agents will have access to all definitions.
