Skip to main content

​
What is Teamwork?

Teamwork gives you a central place to work together with us on the tasks we’re doing for you — see what’s in progress, check on priorities and due dates, and leave comments, all from inside Interact. Behind the scenes, boards are linked to Productive, the tool our team uses to plan and track work (including the hours we log against your project). Teamwork gives you a live view into that same data, so what you see here always matches what we’re working on — without needing a Productive login of your own.
Teamwork doesn’t keep its own separate copy of tasks — every board is a live window into the work we’re tracking for you. Anything you see or do here stays in sync automatically.
It’s meant as a collaboration space between you and Turntwo, not a replacement for your own project management tooling — a lightweight, always-up-to-date view of progress on the work we’re doing together.

​
Boards

A board reflects one project’s task list. Boards appear in the Teamwork section of the sidebar, once Turntwo has set one up for your organization. Each board has two views, switchable at any time:

Board (Kanban)

Cards grouped into columns by status (e.g. “To do”, “In progress”, “Done”). Tasks with a status outside the usual workflow fall into an automatic “Other” column.

List

A flat, sortable table of tasks. You can group rows by status or by epic, and sort by any column.
If a project has a start and end date set, that date range appears next to the board title.

​
Tasks

Clicking a task card opens the task detail view, with: Creating a task in Interact adds it directly to the project for us to pick up. Editing a task or adding a comment updates it immediately on our side too — comments you leave are clearly marked as coming from you via Interact (e.g. “jane@client.com (via Turntwo Interact): looks good, thanks!”), so our team always knows a note came from you.

​
Moving tasks

You can drag and drop a task:
  • Between columns on the same board — updates its status and position.
  • Between two different boards — available from List view via the “Move between boards” toggle, which shows your current board’s list alongside a second board you pick. This moves the task itself to the other project, not just how it’s displayed.

​
Filtering

Use the Assignee and Epic filters above the board to narrow down what’s shown. Both support multi-select and include a synthetic “Unassigned” / “No epic” option for tasks without one set. Filters apply identically in Board and List view and only affect what you see — they don’t change anything about the underlying task.

​
Who can see a board

Access follows your organization’s regular roles and user groups, layered with an optional per-board restriction:
  • Anyone in your organization can see a board unless it’s been restricted to specific user groups.
  • Organization admins always have access to every board, regardless of group restrictions.
Read about setting up Teamwork →